Shipping policy

We know when you order something to help your baby sleep - you want it fast.
Here’s everything you need to know about how we ship your SNOOZYBABY order.

Processing Time

All orders are processed within 1–2 business days.

Orders placed on weekends or public holidays will be processed the next business day.

Once your order has been packed and dispatched, you’ll receive a confirmation email with tracking details.

Shipping Rates & Delivery Times

We ship Australia and NZ wide.

Standard Shipping

Australian delivery typically takes 2–8 business days, depending on your location.

Express Shipping

Australian delivery typically takes 1–3 business days after dispatch.

Shipping costs are calculated at checkout based on your location and selected delivery method.

Tracking Your Order

Once your order is dispatched, you’ll receive a tracking number via email so you can follow your delivery.

Delivery Delays

While we work hard to get your order to you quickly, occasional delays can occur due to:

• Carrier delays
• Weather disruptions
• Peak shipping periods

We appreciate your patience if this happens and we’re always here to help if you need support.

Incorrect Address

Please ensure your shipping details are correct at checkout.

SNOOZYBABY is not responsible for orders delivered to incorrect addresses provided at the time of purchase.

Lost or Damaged Parcels

If your order arrives damaged or appears to be lost in transit, please contact us at:

📧 contact@snoozybaby.com.au

We’ll work with you to resolve it as quickly as possible.